Refund Policy – Digital Solutions IT

At Digital Solutions IT, we maintain a transparent and professional approach to our SEO services. By hiring us, you agree to the following terms:

1. Payment Terms & Project Initiation

  • Mandatory Advance: A mandatory 30% advanced payment of the total project value is required to secure your slot.

  • Activation: Work will ONLY begin once the 30% advance payment is confirmed.

  • Third-Party Assets (Plugins/Themes): If any Premium Plugins, Themes, or Tools are required, the client is responsible for purchasing them.

  • Agency Procurement: If the client requests Digital Solutions IT to purchase these items on their behalf, a 100% advance payment for the item’s cost must be made. These purchases are strictly non-refundable.

2. Post-Execution Policy (Strict No-Refund)

  • Work Commenced: Once the project setup, audit, or execution has officially started, NO REFUNDS will be issued (including the 30% advance).

  • Specific Services: Fees for Link Building, Content Writing, and API/Schema configurations are non-refundable once the process begins.

3. Project Cancellation

  • 1-Month Commitment: Clients can only request to cancel a recurring project after the first 30 days (1 Month) of service.

  • Notice Period: A cancellation notice must be sent via email at least 7 days before the next billing cycle.

4. Local & International Payment Rules

  • Local (Bkash, Nagad, Rocket, Upay, Bank Transfer): The Client must pay the Cashout/Transaction Charge in addition to the service fee.

  • International (PayPal, Western Union, Payoneer, Bank Transfer): Any currency conversion fees, intermediary bank charges, or gateway fees are the sole responsibility of the client.

5. Contact Information

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